“Is This Course Right for You?”
If you've recently stepped into a leadership role—or you're still figuring out what kind of leader you want to be—you're not alone.
This course was created specifically to help new and emerging managers gain clarity, confidence, and control—without the overwhelm.
✔ You were promoted but received little or no formal leadership training
✔ You want to lead, but still feel more like a task manager
✔ You’re unsure how to give feedback without it being awkward
✔ You crave structure, tools, and guidance to do this right
✔ You want your team’s respect—not just their compliance
What You’ll Learn Inside the Course
In 10 clear, practical modules, you’ll learn how to lead with clarity, confidence, and purpose—without having to guess your way through.
This course was developed by Sharon McKeen, a retired public service manager with 34 years of experience and a passion for supporting new leaders as they grow.
Whether you're navigating your first performance review, leading team meetings, or handling difficult conversations, this course gives you the tools to lead effectively and authentically.
Click Below to Explore What’s Covered In Each Module.
Modules marked with an asterisk (*) include a free sneak peek.
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Welcome to the course!
Before diving into the core modules, we'll assess where you are in your leadership journey and highlight ten common pitfalls new managers face—so you can avoid them from the start. This introduction helps you reflect, refocus, and lay the foundation for becoming the kind of leader your team can trust.
📄 1 exercise
🎥 15m 26s of video content -
Learn how to shift your mindset from “getting things done” to inspiring and guiding others. This module sets the tone for your leadership journey and introduces the core principles of trust, vision, and presence.
📄 1 exercise
🎥 16m 43s of video content -
Discover how to show up with confidence and authenticity. This module helps you build a leadership presence that earns respect and sets the tone for your team’s culture.
📄 1 exercise
🎥 25m00s of video content -
Leadership communication isn’t about having all the answers—it’s about being intentional, clear, and focused under pressure. In this module, you’ll learn how to communicate strategically when you're navigating uncertainty, managing doubt, or addressing sensitive situations.
📄 1 exercise
🎥 - 18m00s of video content -
Learn how to plan and organize your team’s work with clarity and precision. This module equips you with practical tools for managing tasks, timelines, and resources—so you can align efforts, stay on track, and avoid the pitfalls of reactive or rushed planning.
📄 1 exercise
🎥 - 20m01s of video content -
Learn how to mentor and coach your team in ways that unlock individual growth and build long-term performance. This module focuses on practical techniques to support development, encourage continuous learning, and foster a collaborative, thriving team culture.
📄 1 exercise
🎥 8m 23s of video content -
No one teaches you how to tell someone they’re underperforming—but in this module, you’ll learn how to do it with clarity and respect. Discover how to set clear goals, evaluate performance fairly, and give feedback that motivates improvement—not defensiveness.
📄 1 exercise
🎥 11m54s of video content -
Delegation is not dumping, it’s expanding your team’s capacity . Let’s explore strategies for managing your time effectively and delegating tasks to maximize productivity and efficiency.
📄 1 exercise
🎥 20m16s of video content -
Understand how to handle conflicts within your team, resolve disputes, and maintain a positive work environment.
📄 1 exercise
🎥 18m01s of video content -
Develop your decision-making and problem-solving skills to tackle challenges and make informed choices that benefit your team and organization.
📄 1 exercise
🎥 7m27s of video content -
Learn how to lead your team through change with confidence—and spark innovation along the way. This module helps you manage transitions with clarity, support growth through uncertainty, and create a culture that embraces progress and continuous improvement.
📄 1 exercise
🎥 28m01s of video content -
In this final section, we’ll review the key concepts covered throughout the course and bring your learning full circle.
You’ll reflect on how far you’ve come, walk away with two actionable takeaways to keep you moving forward, and complete a short feedback survey to help us improve the experience for future managers.
Upon completion, you’ll also receive your personalized Certificate of Completion—a tangible reminder of the skills you’ve developed and the leader you’re becoming.
🎯 2 Actionable Takeaways
📝 Feedback Survey
🏆 Certificate of Completion
This isn’t just a management course—it’s a guide to becoming the kind of leader your team will respect and trust.
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Find answers to many Frequently Asked Questions.
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A1: As soon as you enroll! It’s self-paced, so you can move through it on your own schedule.
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A2: You’ll have unlimited access to all course content, including downloadable tools and resources. Learn at your own pace and revisit content anytime.
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A3: While Level 1 is ideal for new and early-stage managers, many experienced managers take this course to reset their leadership foundation or boost their confidence.
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A4: If the course doesn’t support you as expected, reach out within 14 days and we’ll work to make it right.
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A5: It’s self-paced and fully pre-recorded so you can start whenever you’re ready and learn at your own pace.
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A6: Yes! You’ll receive a personalized certificate of completion when you finish the course—perfect for professional development portfolios or sharing with your team or leader.
You don't need to figure leadership out alone. Whether you've just been promoted or you've been managing for awhile without support, this course was built to give you the clarity, structure and confidence to lead with purpose.